Auto Zone, Sears, Pep Boys?
Those people are morons that only know how to read a computer code and look in a book for what to REPLACE.
The reason they work there, is they don't have the knowlege, experience, or basic troubleshooting skills needed to make it in a real shop.
Most of them just graduated highschool, went to this stupid class on how to remove a wheel, or battery from a car.
If they don't have a computer to tell them anything, they can't figure it out.
I disconnected a spark plug wire and went to Auto Zone to see if they could find the problem. (no codes)
They wanted to replace my fuel pump. (which by the way was fine)
The only thing those chain stores are good for is buying parts.
Never trust anything they say when it comes to troubleshooting ANYTHING!!